Terms of service

Last Updated: September 2026

Welcome to Brinkshire.

These Terms of Service explain the guidelines for using our website and purchasing products from Brinkshire. By accessing our website or placing an order, you agree to the terms described below.

We encourage you to read these terms carefully. If you have any questions, please feel free to contact our customer support team.

About Brinkshire

Brinkshire is a ceramic drinkware brand offering ceramic cups, tea cups, coffee mugs, and cup & saucer sets designed for everyday use.

Our goal is to provide thoughtfully designed products and a smooth shopping experience for our customers.

Using Our Website

When using the Brinkshire website, we kindly ask that you:

Provide accurate information when placing an order;
Use our website for lawful purposes;
Respect our website content and services.

We strive to keep our website information accurate and up to date. However, product availability, descriptions, pricing, and other details may occasionally change due to updates or corrections.

Product Information

We make every effort to display product details as accurately as possible, including:

Product descriptions
Images
Colors
Sizes
Materials
Product specifications

Please note that colors may appear slightly different depending on your device settings or screen display.

As ceramic products may have natural variations in appearance, small differences in texture, glaze, or finish may occur between individual pieces.

Orders and Payments

When you place an order with Brinkshire, you agree to provide complete and accurate order information.

After placing an order, you will receive an order confirmation email. Order acceptance and processing are subject to product availability and successful payment verification.

We reserve the right to contact you regarding order details if additional information is needed.

Pricing and Availability

Product prices and availability may change from time to time.

We make reasonable efforts to ensure that all pricing information is accurate. If an error occurs, we will contact you promptly and provide appropriate options before completing the order.

Shipping and Delivery

We prepare and ship orders according to our Shipping Policy.

Delivery times may vary depending on the shipping carrier, destination, weather conditions, holidays, or other circumstances outside of our control.

For detailed shipping information, please review our Shipping Policy.

Returns and Refunds

We want you to have a positive shopping experience with Brinkshire.

If you need to return a product or request a refund, please refer to our Return & Refund Policy for detailed information regarding eligibility, procedures, and processing times.

Intellectual Property

All content on the Brinkshire website, including but not limited to:

Brand name
Logo
Images
Product descriptions
Website content

is protected by applicable intellectual property laws.

Please do not copy, reproduce, or use our content without prior permission.

Limitation of Responsibility

Brinkshire strives to provide accurate information and reliable service.

However, we are not responsible for delays, interruptions, or issues caused by circumstances beyond our reasonable control, including shipping carrier delays, technical issues, or external events.

Privacy

Your privacy is important to us.

Information collected through our website is handled according to our Privacy Policy. We encourage you to review our Privacy Policy to understand how your information is collected and used.