Shipping policy
Last Updated: September 2026
At Brinkshire, we carefully prepare each order to ensure your ceramic cups and drinkware arrive safely. We are committed to providing a smooth and reliable shopping experience for our customers.
Order Processing Time
Orders are usually processed within:
1–3 business days
after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
Shipping Methods & Delivery Time
We currently ship orders within the United States.
Estimated delivery timeframe:
Processing Time:
1–3 business days
Shipping Time:
3–7 business days
Estimated Total Delivery Time:
4–10 business days
Delivery times may vary depending on the shipping carrier, destination, weather conditions, holidays, or other circumstances outside of our control.
Shipping Rates
We offer standard shipping options based on your order value.
Free Shipping
Orders over $55 qualify for free standard shipping.
Standard Shipping
Orders under $55 will be charged a flat shipping fee of:
$6.99
Available shipping options and final shipping costs will be displayed during checkout before completing your purchase.
Order Tracking
After your order has shipped, we will send a confirmation email containing tracking details.
You can use the tracking information provided to follow your package delivery status.
If you need assistance with your order, please contact our customer support team.
Shipping Address Information
Please make sure your shipping address is complete and accurate before placing your order.
Brinkshire is not responsible for delays or delivery issues caused by incorrect or incomplete address information provided by the customer.
If you notice an address error after placing your order, please contact us as soon as possible.
Damaged or Missing Packages
We carefully package our ceramic products before shipment. However, damage may occasionally occur during transportation.
If your order arrives damaged or you believe your package has been lost, please contact us with:
- Order number
- Customer name
- Photos of the damaged item (if applicable)
- Description of the issue
Our support team will review your request and provide assistance.
Customer Support Hours
Monday – Friday
9:00 AM – 5:00 PM (ET)
Saturday – Sunday
Closed
Contact Us
If you have any questions regarding shipping or your order, please contact us:
Brinkshire
Operated by:
ALYSSA BRINK RI INC
Address:
102 W MAIN ST
WORTHINGTON, PA 16262
United States
Email:
support@brinkshire.com
Phone:
+1 602-301-1408